Return & Refund
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No Return and No Refund Policy
Effective Date: 25th July 2024
1. Introduction
At Testree, we are committed to providing high-quality Indian spices. Due to the nature of our products, we have a strict No Return and No Refund policy.
2. No Returns
All sales are final. We do not accept returns for any products purchased on our website www.testree.in.
3. No Refunds
We do not offer refunds for any products purchased on our website. This includes but is not limited to:
- Change of mind
- Incorrect product selection
- Dissatisfaction with the product
4. Exceptions
The only exceptions to this policy are:
- Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us within 7 days of receipt. We will review your case and may offer a replacement or store credit at our discretion.
- Incorrect Orders: If you receive an incorrect product, please contact us within 7 days of receipt. We will arrange for the correct product to be sent to you.
5. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: info@testree.in
Phone: 1800 257 0020
Address: Office no 210, 2nd floor 24/147 -b, Kalpana Plaza, Biryani Road Kanpur 208001